The only salesman who wasn’t laughing was a man called Richard, who had just recently started working at the dealership. He was actually disgusted by the salesmen he worked with and thought they were cruel predators just looking to make a quick buck.
Richard was furious at the way his co-workers laughed at Robert, so he tried to speak up and yelled at them to let Robert see the car and take it for a test drive. But the other salesmen just kept laughing and told him he didn’t know what he was doing since he was new to the game.
Taking It for a Test Drive
Robert finally interrupted the salesman and said very politely that he would like to take the car for a test drive if it was alright with the salesman. The salesman, who had been nothing but overtly nice to him until now, suddenly snapped when he heard Robert.
There was no way he was letting this old bum take a car for a test drive, so he quickly came up with a bad excuse, saying that the car actually wasn't for sale. But Robert was literally looking at a price sign on the car’s windshield, so what was going on? The salesman told him he would be better off at a car rental company, but Robert refused.
The second that the salesman suggested a rental service to Robert, the rest of the staff that was hearing the conversation from nearby exploded into terrible laughter. Robert had never felt so mocked and ashamed in his entire life, and he wondered how people could be so disgusting.
Had he missed something that was causing these people to be so cruel to him? As Robert looked around the showroom, he realized every single person was laughing at him. All except for one salesman who was standing in a faraway corner of the room. Perhaps he was the only decent human being in that dealership.
An Insulting Statement
Robert couldn’t believe what was happening, but one thing he knew for sure – he wasn’t leaving until he at least saw the interior of the car he wanted. But then things got worse, and the disgusting salesman got impatient and shouted that the car was $200,000 and that he didn't see how Robert would be able to afford it.
The salesman continued that he didn't want Robert to waste his time when a real customer could walk through the door. The salesman proceeded to laugh with his fellow co-workers and kept looking at Robert, basically telling him to leave once and for all and stop wasting their precious afternoon.
As appalled as Robert was to be treated in this manner, it was also nothing new to him. Unfortunately, he’d been misjudged and mistreated in the past for his simple, introverted demeanor. So, Robert kept calm and answered, “How do you know I can’t afford it?”, and asked the salesman very politely, for a second time, if he could take it for a test drive.
The salesman, getting frustrated and angry, pointed toward a sign above the receptionist’s desk that read “Right of Admission Reserved.” But Robert wasn’t going anywhere, he hadn’t done anything wrong and had been as polite as possible.